Shipping & Return Policy
Our products are carefully packaged and shipped no later than 3-5 business days after the date of purchase. You have several shipping options available to choose. Once shipped, you will receive a confirmation email with a tracking number for your convenience.
Returns Policy
All secondhand items are sold “as is” and are non-refundable. Our “FINDS” are sourced from estate sales, flea markets, thrift stores and antique stores and as pre-owned items, may contain some imperfections, wear and tear, and we do our best to disclose all product measurements and imperfections in our listings, so be sure to look at all photos and read the descriptions carefully before purchasing. Our “Home” products are all handmade items and as such, are subject to imperfections in consistency, color and burning profiles due to the wood and other materials used to complete the project. Be sure to look at all photos and read the descriptions before purchasing. If an item is damaged during shipping, please contact us via email at support@fighollowfarm.com with a photo of the damage and we will be happy to issue a refund.
Print-On-Demand Product Returns Policy
Because each of our items is custom printed just for you, we are unable to accept returns or exchanges for reasons such as wrong size, wrong color, or simply changing your mind.
That said, we want you to be completely happy with your purchase. If your order arrives with a manufacturing defect, printing error, or shipping damage, please reach out to us within 30 days of delivery so we can make it right.
To submit a claim, simply email us at support@fighollowfarm.com with:
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Your order number
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A clear photo of the defect or damage
Once approved, we’ll send you a free replacement or issue a full refund. You do not need to return the item.
A Few Notes:
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Refunds are processed through our print partner (Printify). Refunds typically return to your original payment method (currency differences may apply).
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If a package is returned to us due to an invalid shipping address or delivery issues outside our control, we may issue a product-only refund.
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All claims must be submitted within 30 days of receiving your order.
We understand how disappointing it can be when an order doesn’t go as planned, and we are dedicated to turning that around with a smooth return process designed to earn your trust and future business. We truly appreciate your time and understanding while we process your return.
Disclosures
The content provided on this website (FigHollowFarm.com), its associated social media accounts, and any other platforms affiliated with Fig Hollow Farm LLC is for informational and educational purposes only.
The information presented on this site, including but not limited to text, graphics, images, and other materials, is not intended as medical advice and should not be used for diagnosing or treating any health condition or disease. It is not a substitute for professional medical care. Always consult a qualified healthcare professional before starting any new treatment, wellness regimen, or dietary change. Never disregard professional medical advice or delay seeking treatment based on information obtained from this site.
Fig Hollow Farm LLC and its affiliates assume no responsibility or liability for any consequences, directly or indirectly, resulting from the use of or reliance on the information provided on this website, social media, or any related content. Any actions taken based on the content of this site are done at your own risk.
The information, recommendations, and opinions shared on this website, blog, and in any emails sent to subscribers do not guarantee specific results. Outcomes vary based on individual circumstances, and any statements regarding potential benefits are opinions only. By using this website, blog, and email communications, you acknowledge and accept that Fig Hollow Farm LLC makes no guarantees regarding the accuracy, completeness, or effectiveness of the information provided.
If you require medical advice, diagnosis, or treatment, please seek the services of a licensed healthcare provider or medical professional.