30 day returns allowed at the buyer's expense. No returns allowed on soaps or food items. All secondhand items are sold “as is”. Our “FINDS” are sourced from estate sales, flea markets, thrift stores and antique stores and as pre-owned items, may contain some imperfections, wear and tear, and we do our best to disclose all product measurements and imperfections in our listings, so be sure to look at all photos and read the descriptions carefully before purchasing. Our “Home” products are all handmade items and as such, are subject to imperfections in consistency, color and burning profiles due to the wood and other materials used to complete the project. Be sure to look at all photos and read the descriptions before purchasing. If an item is damaged during shipping, please contact us via email at support@fighollowfarm.com with a photo of the damage and we will be happy to issue a refund. No returns on any items that are damaged or altered by the buyer after purchase. Returns are credited to the buyer within 5-7 business days after the return is received.